Sunday 22 March 2015

Four Absolutes of Quality

FOUR ABSOLUTES OF QUALITY:

Four absolutes of Quality Management for quality improvement process are:

1.Quality is conformance to requirements:

All the requirements of products and related services should meet the customers requirements and the management should provide necessary resources to meet the requirements.The emphasis should be," Do it Right the FIRST time and every TIME".

2.The System of Quality is Prevention:

The system that produces Quality is Prevention.That is eliminating errors before they occur.Training,discipline,example and leadership produces prevention.Management must consciously commit themselves to prevention oriented work environment.

3. Performance Standard:Do it right the FIRST Time and Every Time.Leadership must help others in their pursuit for Conformance to requirements by allocating resources for training,tools,providing time etc;to all employees.

4. The measurement of Quality is price of Non conformance:
Non-conformance is management tool for diagnosing organization's effectiveness and efficiency.

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